Below are frequently asked questions, you may find the answer for yourself
Is the question you;re looking for not on this page please contact us at email@example.com. The question will be forwarded to the correct person for handling and you’ll get a reply within 24 hurs.
We supply a certificate of analysis with every order. We do not supply a COA by forehand. All our products comply the the productspecification, EU law and regulations that apply for organic certified products.
We do not offer samples for quantities below 100kg each product.
We can fill in quality forms once to add our company as a new supplier. To supply low quantity products for a competitive price we have to reduce the amount of support in this matter. Statements can be downloaded from our statements page.
Find our certificates and statements on our download page.
All products are in stock and shipped within 3 days.
We ship all parcels with PostNL. PostNL hands over the packages to a local partner in the country of destination. This is different for each country.After receiving the tracking code of your order you can see which local transporter will do the delivery.
For EU shipments it can take up to 5 working days utill delivery. Please check your tracking code, the package can be delivered at the neighbours. Isn’t this the case please contact us at firstname.lastname@example.org. Our logistics team will contact our transporter and request for a trace to find out where the parcel is.